Frequently Asked Questions
Everything you need to know about shopping with Memsaab
How do I determine the right size for me?
We provide a detailed size guide on every product page. Since our collection includes both traditional and contemporary fits, we recommend measuring your bust, waist, and hips to compare against our specific garment dimensions.
What is your return and exchange policy?
We offer a 14-day return policy for unworn items with original tags attached. Please note that customized orders and certain sale items are final sale and cannot be returned.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders. For international shipping, please allow 7-12 business days depending on your location and customs processing.
Do you offer international shipping?
Yes, Memsaab ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination country and package weight.
How should I care for my Memsaab garments?
To maintain the quality of our fabrics and intricate embroidery, we recommend professional dry cleaning for all ethnic wear. For casual cotton pieces, a gentle hand wash in cold water is advised.
Can I track my order once it has been shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery status in real-time.